Battens chose Zylpha because of its track record of delivering effective bundling to legal practices, its unrivalled secure delivery systems and the bundling system’s proven integration with existing case management systems used at the firm. Commenting on the choice of Zylpha David Polson, IT Support & Systems Developer of Battens noted, “Battens Solicitors pride ourselves on delivering an exceptionally high quality service and we expect the same from our suppliers. Zylpha’s Electronic Document Bundling solution has met and exceeded our expectations. Because more and more of the documents we work with on a daily basis are being sent and received electronically, our staff need to have the right tools to work with them. The implementation of Zylpha’s software has boosted our internal efficiency dramatically and has enabled us to more rapidly respond to the needs of our clients and adapt to the changing demands of the UK court system.”
For his part Tim Long CEO of Zylpha welcomed David’s comments adding, “For over 300 years Battens Solicitors has been at the centre of Dorset and Somerset life. With offices in Yeovil, Sherborne, Dorchester, Weymouth and London, it is one of the largest firms in the area with over 20,000 clients. It’s an impressive set up and it’s clear that the practice has built its first rate reputation upon delivering excellence in all it does and maintaining the highest possible standards of client service is a constant goal. Naturally, an on-going commitment to innovation is an important element in maintaining such service levels and we are delighted that Battens has chosen Zylpha to manage their document bundling and secure document communication. We look forward to working closely with them over time.”